Just bought two fan back gliders and we LOVE them! Super well made and extremely comfortable. That being said I HAVE to tell everyone about the GREAT service. Betsy went way out of her way to be helpful. I happened to mention that we were coming in to get two chairs and that it was a surprise gift for my wife’s birthday. When we started to look around my wife was surprised beyond belief when she came to the chairs that Betsy had been so kind as to have made up a little sign that said Happy Birthday and then even went the extra mile and had a vase with cut flowers from her own garden with them!! Her co-worker Pam (I hope I remember her name right)) was sooo nice and helped out having it all in place. We will definitely be back to add to our yard furniture!!